“Property management is not a ‘one size fits all’ business. That’s what I love about my job; there’s variety. Looking after a sizeable portfolio of properties I feel honoured that not only my employers, but our landlords trust me to perform a great job.I guess coming from a civil contractor’s background is an additional arrow in my bow giving me extra knowledge to manage an investor’s property well.I’m mindful of being across a range of services and products within the Hills District so I can serve our landlords best. I think local knowledge is something you can’t acquire in a 9-5 job. You need to live and breathe a community and that’s why I live in the area.When I’m not at work, I spend most of my time at home. Family and friends are important and we love eating out together, especially any food that has an Italian flavour. Bellissimo or as my Maltese heritage would say sabih. I’ve got plenty of time to travel but I’ve earmarked the USA as my first overseas destination.People say I’m friendly and outgoing. I like that. Property management can be stressful, so I aim to relax our customers with my positive approach”CUSTOMER FOCUSED | POSITIVE OUTCOMES | HELPFULConsistently delivering amazing results for both her landlords and tenants is what drives Rachel. Creating win: win situations is her top priority. With youthful energy, a laser focus on getting great results for her customers and a strong commitment to providing the best service makes Rachel a platinum asset in her own right.Never to rest on her laurels, Rachel is a regular attendee at both network and industry trainings. Residing in the front row of any classroom, Rachel’s thirst for knowledge and improvement is evident; the benefit of which is bestowed upon her customers.Customers who have been involved with Rachel can attest to her professionalism in delivering the very best outcomes. In a changing market, a good property manager needs to be ahead of the curve.Her local knowledge and growing connection base positions Rachel way in front.What do people say about Rachel?“Nothing but a pleasure to deal with. If you desire to have a well tenanted, well managed, hassle free property, you need to have Rachel manage your investment. We wouldn’t look anywhere else.”
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